Privacy Policy

Who we are

This privacy policy is for this website https://symguide.co.uk and served by SYM Guides and governs the privacy of its users who choose to use it.

What personal data we collect and why we collect it

Contact forms

If you fill in a contact form on the website, you must check the Privacy box ensuring that you agree to us storing the required information in order to effectively deal with enquiries.

Cookies

Our Analytics solution also creates Cookies. However, these are anonymised and are used to improve the user experience.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

How long we retain your data

For users have entered their details into a contact form. We keep this data indefinitely unless we are informed by the person that they no longer wish for their data to be stored on this site.

What rights you have over your data

You can request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

How we protect your data

Our server is secured by a firewall and is routinely scanned for malware to protect the website from brute force attacks and any malicious attacks from outside parties. Our site is equipt with an SSL using TLS 1.2 to ensure all communications with the site are encrypted with a strong algorithm to prevent snooping.

Our contact information

If you wish for any of your stored information to be erased, please contact enquiries@symguides.co.uk